Membership Development:  An Action Plan for Results by Patricia V. Rich

Member Services - by Lorili Toth

Membership Operations - by American Society of Association Executives  

Membership Marketing  - by Susan Nicholais

Association Membership Basics - by Donald Ethier and David Karlson   

Millennium Membership - by Mark Levin

Keeping Members - by Arlene Farber Sirkin and Michael McDermott